Data protection at a glance

The following information provides an overview of the personal data that may be collected when you visit our website. It tells you what these data are processed for and the legal basis for it. Personal data are all data with which you can be personally identified either by us or by third parties. 

Under 1) you find general information, in particular about us and concerning your personal rights. Specific information with regard to individual parts of our website offer, is given under the subsequent points.

1)  General notes
      a) Responsible body
      b) Data protection officer
      c) Your rights
2)  Data collection during the visit of our website
      a) Transmission of the contents
      b) Transmission to other service providers Plugins and tools
      c) Social media
      d) IT security and optimization of the offer
      e) cookies
3)  Forms
4)  Newsletter
5)  Registration for events
6)  Data collection by e-mail, telephone or fax
7)  Data flow within the framework of our Jitsi-Meet video and telephone conference software

1) General notes

As operators of this website we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. 

When you visit this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what kind of data we collect and what we use them for. It also explains how we go about it and for what purpose.

We would like to point out that there are security gaps when it comes to data transmission over the Internet (e.g. communication by e-mail). A comprehensive protection of data against access by third parties is not possible.

a) Responsible body

Please refer to the imprint under the following link to find out who is responsible for the data processing of this website.

b) Data protection officer

We have appointed a data protection officer for our company, whom you can contact by e-mail directly at .

c) Your rights

i.    Information, blocking, erasure and correction 
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, their origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

ii.    Right to limitation of processing 
You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the imprint. 
The right to restrict processing exists in the following cases: 

  • If you dispute the correctness of your personal data stored with us, we usually need time to check this. For the duration of the review, you have the right to demand the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can demand the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to demand restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection in accordance with Art. 21 para. 1 DSGVO, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of the parties concerned, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

iii.    Right of objection 
If the data processing is carried out on the basis of Article 6 paragraph 1 letter e or f FADP, you have the right to object to this processing of your personal data at any time for reasons arising from your particular situation, including profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process the personal data concerned unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims (objection under Art. 21 para. 1 DSGVO).

iv.    Revocation of your consent to data processing 
Many data processing operations are only possible with your explicit consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

v.    Right of appeal to the responsible supervisory authority
In the event of infringements of the DSGVO, you have a right of appeal to a supervisory authority, in particular of the country in which you normally live or the country of your place of work or the country of the suspected infringement. This right of appeal is without prejudice to other administrative or judicial remedies.

vi.    Right to data portability 
You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

2) Data collection during the visit of our website

a) Transmission of the contents 

For the purpose of transmitting the website you have called up, your browser will also send the following information, among others:

  • Your IP address (a number that identifies your computer connection on the Internet), the website you are visiting and the time of your visit
  • Information about your terminal device, for example the browser used, connection speed or screen size

This processing is carried out in the interest of transmitting content to you at your request and presenting it in the best possible way. This is a legitimate interest within the meaning of Art. 6 para. 1 letter f DSGVO.

The above-mentioned data will not be stored for the purpose of transmission once the transmission process is complete.

b) Transmission to other service providers Plugins and tools

YouTube 
Our website uses content from the YouTube page operated by Google. The site is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. 

When you visit one of our sites equipped with a YouTube plug-in, a connection is established to the YouTube servers. This tells the YouTube server which of our pages you have visited. This is only done with your consent. We use a two-click solution here.

Furthermore, YouTube can store various cookies on your end device. With the help of these cookies, Youtube can obtain information about visitors to our website. This information is used, among other things, to gather video statistics, improve the user experience and prevent fraud. The cookies remain on your device until you delete them.

If you are logged in to your YouTube account, you allow YouTube to associate your browsing habits directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. Further information on the handling of user data can be found in the YouTube privacy policy at: https://policies.google.com/privacy?hl=de.

c) Social media 

Our websites use plugins from social media (e.g. Facebook, Twitter, Google, Instagram+ etc.).

You can usually recognize the plugins by the respective social media logos. In order to guarantee data protection on our website, we only use these plugins together with the so-called "Shariff" solution. This application prevents the plugins integrated on our website from transferring data to the respective provider as soon as you enter the website for the first time.

Only when you activate the respective plugin by clicking the corresponding button, a direct connection to the provider's server is established (consent). As soon as you activate the plugin, the respective provider receives the information that you have visited our website with your IP address. If you are simultaneously logged into your respective social media account (e.g. Facebook), the respective provider can assign the visit to our website to your user account.

Activating the plugin constitutes consent within the meaning of Art. 6 para. 1 lit. a DSGVO. You can revoke this consent at any time with effect for the future.

d) IT security and optimization of the offer

The provider of the website automatically collects and stores information in so-called server log files, which your browser transmits when you surf. These are:

  • Browser type and browser version
  • Operating system used
  • "Referer" URL, i.e. a link to the page from which you came to us
  • Host name of the accessing computer
  • Time of the server request
  • Your IP address without the last three digits

A consolidation of this data with other data sources is not carried out in regular operation. We only receive anonymous statistical data.

The collection of this data is based on Art. 6 para. 1 lit. f DSGVO and serves our legitimate interest in a technically error-free presentation and the optimization of our website, as well as tracking in case of intentional impairment of our web offer. 
The data will be stored anonymously by our provider – provided no malfunctions are detected – and deleted after 60 days. (https://www.mittwald.de/faq/service-informationen/faq/datenschutz-alles-wichtige-zur-dsgvo)

e) Cookies

Our websites do not normally use cookies. An exception is the use of forms. Cookies are small text files that are stored on your device and saved by your browser.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general and activate the automatic deletion of cookies when closing the browser. However, if you deactivate cookies, the functionality of the form may be limited.

The cookies that are required to carry out the electronic communication process or to provide certain functions you request (e.g. form entries) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of his services.

3) Forms

If you send us inquiries via web form (information requests, registrations etc.) using the forms made available , your details from this form, including the contact details you provide us with (if requested), will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. 

The processing of the data entered in the respective form is therefore exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request us to delete them, revoke your consent to their storage or when the purpose for which they were stored ceases to apply (e.g. after your enquiry has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

4) Newsletter 

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will only be collected on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of these data, your e-mail address as well as its use for sending the newsletter at any time, for example by using the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you have provided us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after the newsletter has been cancelled, at the latest after 60 days. Data that has been stored by us for other purposes remains unaffected by this.

5) Registration for events 


On our website you can register for events. We will use the data provided for these specific cases only for the purpose of organizing the respective event. The mandatory data requested during registration must be provided in full. Otherwise registration will be refused.

The data entered during registration will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. All you need to do is send us an informal notification by e-mail. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be deleted at the latest 60 days after the event, unless you have agreed to further use, e.g. to be informed about similar ISOE events. Legal retention periods remain unaffected.

6) Data collection by e-mail, telephone or fax 

If you contact us by e-mail, telephone or fax, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data are processed on the basis of Art. 6 para. 1 lit. b DSGVO, provided your inquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and/or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of the inquiries addressed to us.

The data you send us via contact requests will remain with us until you request us to delete them, revoke your consent to their storage or the purpose for which they were stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

7) Data flow within the framework of our Jitsi-Meet video and telephone conference software

If you participate in one of our online meetings via video and/or voice transmission, the IP address you use is recorded at that time and deleted after 60 days at the latest. Other data will not be stored.

To provide you with the address of the platform, we use your e-mail address that we received from you in advance. It is subject to the above mentioned measures for the protection of your personal data.

This privacy information was published on 05.06.2020.